Did you know?
- Barnes & Noble has 40 million customers.
- Barnes & Noble has a 27% share of the eBook market and sells three times as many eBooks as compared to physical books online.
- Barnes & Noble is the leader in the specialty retail category for customer satisfaction for the fourth year in a row, according to the 2010 American Customer Satisfaction Index.
- For the third year in a row, Barnes & Noble earned the top rating of 100 percent in the 2010 Corporate Equality Index, an annual survey administered by the Human Rights Campaign Foundation.
- Barnes & Noble Cafés pour approximately 60 million beverages, bake more than 6 million cookies and scones, and grill 3 million sandwiches annually.
- Barnes & Noble is the second-largest retailer of magazines in America, carrying about 5,500 magazine titles and nearly 1,000 newspaper titles.
- Between our stores and our online operations, Barnes & Noble sells approximately 300 million books per year.
- Barnes & Noble sells more than 1 million unique book titles every year.
- Bestsellers account for less than 5% of our sales, and more than 50,000 small publishers and university presses are a growing percentage of our business. We are committed to carrying a vast selection of titles from many publishers, large and small.
- In July 2009, Barnes & Noble launched the world's largest eBookstore as part of its overall digital strategy (now known as our NOOK Bookstore™).
- In October 2009, Barnes & Noble introduced NOOK®, the first Android-based eBook Reader featuring the first color touchscreen for navigation, breakthrough LendMe® technology to allow readers to lend eBooks, and free 3G wireless and Wi-Fi access to, at present, more than two million eBooks, newspapers and magazines.
- Our NOOK eBook Reader was named the Best New Gadget in TechCrunch’s 2009 “Crunchies Awards” – an honor previously bestowed upon the Apple iPhone and iPhone 3G in 2007 and 2008, respectively.
- In October 2010, Barnes & Noble launched NOOK Color™, the first-full-color touch Reader’s Tablet™. This compact device features a 7-inch color touch display, enhanced books featuring in-page video, interactive magazines and newspapers, and a broad assortment of popular apps, among other things.
- NOOK Color was recognized as the “People’s Choice Award” winner at the Last Gadget Standing competition at the 2011 International Consumer Electronics Show in Las Vegas.
- In May 2011, Barnes & Noble introduced NOOK Simple Touch™. With a full touchscreen, this ultra-light, portable 6-inch eReader features the most-advanced E Ink Pearl display and a battery life of up to two months on one charge.
- In November 2011, Barnes & Noble introduced NOOK Tablet™, the company’s fastest and lightest tablet with the best in entertainment. NOOK Tablet offers access to popular movies, TV shows, music and more through the top entertainment services, including Netflix, Hulu Plus, Pandora and others, plus a collection of high-quality apps, fast Web browsing and e-mail.
- Barnes & Noble responds to approximately 4,000 customer service inquiries online and in our stores every day.
- Barnes & Noble hosts close to 100,000 community events every year.
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