Customer Service

Our Customer Service Department is here to help. See ways to contact us at this website:




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In Our Stores

Our store managers are committed to ensuring that we deliver a superior experience for all our customers. If you have questions or comments about an experience in one of our stores, please contact the store manager, who will be glad to assist you. To find contact information for the store nearest you, please use our Store/Event Locator.

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Barnes & Noble Membership

For inquiries regarding Barnes & Noble Membership: Orders & NOOK Support

For inquiries regarding online orders placed at or NOOK & digital content support:

Orders Placed in Our Stores

For inquiries regarding orders placed in our stores to ship to your home, or any feedback regarding service in our stores: