Below are frequently asked questions about Barnes & Noble. If you can't find what you're looking for, please send an email to and we will attempt to answer your question promptly.

General FAQs

Where is the company based?

Our Home Office and flagship store are located at 33 E 17th St, New York, NY 10003.

In how many states do you operate? In what foreign countries does the company have operations or outlets?

As of 2022 the Company has approximately 600 bookstores across the United States, as well as its online bookstore at, the Nook Digital business which offers both e-books and an audio book subscriptions service, the SparkNotes educational service, stationery and gift retailer Paper Source, and the publisher Union Square & Co. We do not currently operate outside of the United States.

How many people work for Barnes & Noble Inc.?

As of 2022, the Company has approximately 900 employees working out of our Home Office and 19,000 employees working in our stores.

Do you franchise stores?

Barnes & Noble, Inc wholly owns all our stores. We do not have plans to offer franchise opportunities in the future.

Retail FAQs

What discounts do your stores offer?

Barnes & Noble was the first bookseller to offer deep discounts. Our Book Annex is home to thousands of value-priced and deeply discounted titles, offered at prices up to 80% lower than original publisher list prices. We also offer 30% off hardcover bestsellers and discounts for B&N Members and Rewards Members.

What is the Barnes & Noble Member Program?

Barnes & Noble is excited to introduce valued customers to two new Membership levels. Choose Premium Membership and receive 10% off almost everything in store and online, free shipping, free Café drink upgrades, a beautifully crafted tote every year, exclusive offers and more—including B&N Rewards! Also available separately, with free B&N Rewards, the more you spend, the more rewards you earn.

To join, just visit our stores or website at BN.COM/membership.