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If you have a question about Barnes & Noble, look here first.  If you can't find what you're looking for, please send an e-mail to bninc@bn.com and we will work to get an answer for you promptly.

General FAQs
Shareholder FAQs
Retail FAQs

General

  1. Where is the company based?
  2. In how many states do you operate? In what foreign countries does the company have operations or outlets?
  3. How many people work for Barnes & Noble Inc.?
  4. Do you franchise stores?

Q: Where is the company based?
A: New York, NY.

Q: In how many states do you operate? In what foreign countries does the company have operations or outlets?

A: As of May 3, 2014, the Company operated 661 retail bookstores in regional shopping malls, major strip centers and freestanding locations in 50 states.   As of May 3, 2014, B&N College operated 700 stores nationwide.  Barnes & Noble, Inc., does not operate any bookstores outside the U.S.

Q: How many people work for Barnes & Noble Inc.?

A: As of May 3, 2014, the Company employed approximately 34,000 full- and part-time employees; 41,000 when including seasonal and temporary employees.

Q: Do you franchise stores?
A:
Barnes & Noble, Inc wholly owns all our stores. We do not have plans to offer franchise opportunities in the future.

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Shareholder


  1. On what exchange is Barnes & Noble, Inc., common stock listed?
  2. What is the Barnes & Noble trading symbol?
  3. When and where was Barnes & Noble  incorporated?
  4. When did Barnes & Noble go public and at what price?
  5. How many stock splits has Barnes & Noble executed?
  6. What percentage of Barnes & Noble common stock is owned by the company's senior management?
  7. Who is the transfer agent for Barnes & Noble?
  8. Who are the Barnes & Noble independent accountants/auditors?
  9. Does Barnes & Noble pay a cash dividend?
  10. Does Barnes & Noble offer a dividend reinvestment plan (DRIP) ?
  11. Can I buy common shares directly from Barnes & Noble?

Q: On what exchange is Barnes & Noble, Inc., common stock listed?
A:
Barnes & Noble's common stock (BKS) is listed on the New York Stock Exchange (NYSE).

Q: What is the Barnes & Noble trading symbol?
A: The trading symbol is BKS on the New York Stock Exchange.

Q: When and where was Barnes & Noble  incorporated?
A:
Barnes & Noble, Inc., was incorporated in the state of Delaware in December 1986.

Q: When did Barnes & Noble go public and at what price?
A:
Barnes & Noble went public in 1993 at $10 per split-adjusted share. 

Q: How many stock splits has Barnes & Noble executed?
A:
The company executed a two-for-one stock split on September 22, 1997.

Q: What percentage of Barnes & Noble common stock is owned by the company's senior management?
A:
All directors and executive officers own 33.7% of Barnes & Noble, Inc.

Q: Who is the transfer agent for Barnes & Noble?
A: Computershare
480 Washington Boulevard
Jersey City, NJ 07310-1900
Stockholder Inquiries: (800) 524-4458
Website:
www.bnymellon.com/shareowner/isd  

Q: Who are the Barnes & Noble independent accountants/auditors?
A:
Ernst & Young, LLP. New York, NY. 

Q: Does Barnes & Noble pay a cash dividend?
A:
On February 22, 2011, Barnes & Noble announced that it is suspending its quarterly dividend payment of $0.25 per share. Additional information can be found in our financial press releases

Q: Does Barnes & Noble offer a dividend reinvestment plan (DRIP) ?
A:
No, the company does not.

Q: Can I buy common shares directly from Barnes & Noble?
A: No. Barnes & Noble does not offer a direct purchase plan. If you are interested in buying common stock in the company, please contact your stockbroker or online brokerage service.

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Retail

  1. What discounts do your stores offer?
  2. Why are your online prices usually lower?
  3. What is the Barnes & Noble Member Program?
  4. What is the Barnes & Noble Kids’ Club™ Program?
  5. What is the Barnes & Noble Educator Program?

 
Q: What discounts do your stores offer?
A: Barnes & Noble was the first bookseller to offer deep discounts. We offer:

  • 30% off hardcover bestsellers;
  • 20% discount on the books picked for our Discover Great New Writers™ program;
  • Thousands of publisher’s remainders or overstocks, which are offered at prices up to 80% lower than original publisher list prices.

Q: Why are your online prices usually lower?
A: The online marketplace for books is very competitive. As such, we extend greater discounts to our customers in order to remain competitive. Research has shown that customers that shop at both stores and online are more loyal and are greater spenders. By keeping the sale "in the family," we strengthen our long-term business.

Q: What is the Barnes & Noble Member Program?
A: Barnes & Noble Members receive free express shipping on all BN.com orders; 40% off the list price on hardcover fiction and non-fiction Barnes & Noble store bestsellers; and 10% off the B&N price of almost everything else in store. Plus, Members receive special offers and discounts throughout the year. New Members get a special sign-up bonus of $50 in coupons, delivered by email. The annual Membership fee is $25.

To join, just visit our stores or website at BN.COM/membership.

Q: What is the Barnes & Noble Kids’ Club™ Program?
A:
The Barnes & Noble Kids’ Club Program is free for adult participants with kids age 12 and under. Participants receive a $5 gift card reward (maximum 4 per year) for every $100 spent on kids’ stuff online and in stores. In addition, each of the participants’ eligible kids receive a gift for their birthdays—a free cupcake from our Café.

To join, just visit our stores or website at BN.COM/kidsclub.

Q: What is the Barnes & Noble Educator Program?
A:
The Barnes & Noble Educator Program is free for K-12 educators. Participants save 20% off list price on all eligible purchases for classroom use, online and in stores. Educators get up to 25% off during Educator Appreciation Days, as well as receive valuable email offers throughout the year and information on special Educator events.

To join, just visit our stores. 

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