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CONTACTS:
Mary Ellen Keating
Corporate Communications
Barnes & Noble, Inc.
(212) 633-3323
mkeating@bn.com
Carolyn J. Brown
Corporate Communications
Barnes & Noble, Inc.
(212) 633-4062
cbrown@bn.com |
| 01/27/2010 |
| Barnes & Noble Reassures Customers That It Has Never Shared Credit Card Information with Discount Clubs |
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NEW YORK, NY - January 27, 2010 - Barnes & Noble, Inc. (NYSE: BKS), the world's largest bookseller, acknowledged today that it has received a subpoena from the New York State Attorney General for information concerning an investigation into online retailers who link customers to discount clubs that charge hidden fees. Barnes & Noble said that it wants to reassure customers that it is not one of the retailers who turns over personal or credit or debit card information to discount clubs.
"We welcome the Attorney General's review because it will show that Barnes & Noble does not, nor has it ever, shared customer debit or credit card information with discount clubs," said William Lynch, President, of Barnes & Noble.com. "Customers should be reassured that their personal information, including credit and debit card information, is not and never has been shared with discount clubs."
Barnes & Noble confirmed it has a relationship with Webloyalty since 2005. The company said it has never provided Webloyalty with any customer credit and debit card information. When a customer completes a transaction on Barnes & Noble.com (www.bn.com), they are presented with a Webloyalty ad offering a discount. The customer has to click through the ad, at which time the customer is informed they are leaving Barnes & Noble.com and will be subject to Webloyalty's terms and conditions. Once on Webloyalty's website, the customer would have to register and provide their personal information to Webloyalty.
Barnes & Noble said it welcomed the Attorney General investigation because it will show that Barnes & Noble has never shared customer information with any discount companies.
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About Barnes & Noble, Inc.
Barnes & Noble, Inc. (NYSE: BKS), the world's largest bookseller and a Fortune 500 company, operates 775 bookstores in 50 states. Barnes & Noble College Booksellers, LLC, a wholly-owned subsidiary of Barnes & Noble, also operates 636 college bookstores serving nearly 4 million students and over 250,000 faculty members at colleges and universities across the United States. Barnes & Noble is the nation's top bookseller brand for the sixth year in a row, as determined by a combination of the brand's performance on familiarity, quality, and purchase intent; the top bookseller in quality for the second year in a row and the number two retailer in trust, according to the EquiTrend® Brand Study by Harris Interactive®. Barnes & Noble conducts its online business through Barnes & Noble.com (www.bn.com), one of the Web’s largest e-commerce sites, which also features hundreds of thousands of titles in its eBookstore (www.bn.com/ebooks). Customers can buy and read eBooks on a wide range of platforms, including nook by Barnes & Noble, the iPhone and iPod touch, BlackBerry® smartphones, as well as most Windows® and Mac® laptops or full-sized desktop computers.
General information on Barnes & Noble, Inc. can be obtained via the Internet by visiting the company's corporate website: www.barnesandnobleinc.com.
nook is a trademark of Barnes & Noble, Inc.
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