Barnes & Noble, Inc., respects and protects your privacy.

Barnesandnobleinc.com Collection of Information: Our Policy and Promises

Barnes & Noble, Inc., Store E-mail Privacy Policy

Barnesandnobleinc.com Collection of Information: Our Policy and Promises 

While we automatically recognize your Internet service provider, you cannot be identified as an individual. Further, we do not sell, rent, or exchange names or any other information about our web visitors with third parties. Please read on for more details about our privacy policy.

• When you visit this Barnes & Noble site, we collect some basic information that does not identify individual users. This includes which pages you visit and any feedback from our visitors. We carefully examine this information in order to make improvements to our site that will enhance your online experience.
  
  
• Our website may contain ‘links' to other non-Barnes & Noble websites. It is also possible that non-Barnes & Noble websites link into our website. We are not responsible for the content or the privacy practices employed by those non-Barnes & Noble websites.

Barnes & Noble, Inc., fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are in violation of our policies, or to protect the rights, property or safety of Barnes & Noble, Inc., or our customers. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Barnes & Noble, Inc., Store E-mail Privacy Policy

Privacy Policy:
This privacy policy covers the Personal Customer Information ("Personal Customer Information") we collect from you when you provide your e-mail address and/or name and mailing address in Barnes & Noble stores, how we use it, and under what circumstances we disclose it. By providing your Personal Customer Information in-store, you agree with the terms and conditions of this privacy policy.

The information we collect and how it is collected:
When you provide Personal Customer Information in our stores, we receive and collect certain information. We collect Personal Customer Information by:

• A customer filling out a paper form and dropping it in a special e-mail collection drop box:
  When you put your Personal Customer Information in our e-mail collection boxes, it is sent to our secure subcontractors who deploy our e-mail and adds information to our customer database. This includes your e-mail address and if provided, your name, mailing address, city, state, zip, the store where the information was submitted, and whether your e-mail address is a home or work address (if provided).
  
  
• A customer giving information to a bookseller at the register:
  If you are a store customer and give your e-mail address at the register, it is sent to our secure subcontractors who add your information to our customer database and deploy our e-mail.
  
  
• Using pixel tags or clear GIFs:
  To help us understand the effectiveness of our e-mail marketing efforts, Barnes & Noble, Inc., may use "message format" and "message open" sensing technologies. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The "message format" sensing technology allows us to recognize whether you have enabled your e-mail program to receive HTML e-mails; if so, this information is then associated with your e-mail address so that subsequent messages can be sent to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our e-mail message. We can only detect this if you have enabled your e-mail program to receive HTML emails.
  
  
• A customer opts in to receive e-mail from Barnes & Noble via a Barnes & Noble online promotion or e-mail.
  
  
• Meet Me at Barnes & Noble:
  Our Store/Event Locator includes a feature called “Meet Me at Barnes & Noble,” where customers can invite friends to attend upcoming Barnes & Noble events.  To remove yourself from these mailings, enter your name and e-mail address on the “Remove Me from Meet Me at Barnes & Noble” page and click Submit.  If you change your mind after removing your e-mail address, you will need to visit the “Sign Up for Meet Me at Barnes & Noble” page in order to receive future invitations at that e-mail address.
  

How we use your e-mail address/communications from Barnes & Noble, Inc.:

As a customer, you may receive the following communications from Barnes & Noble, Inc.:
E-mail and/or direct mail containing news and information about products and special offers from Barnes & Noble, Inc., its affiliates and trustworthy third parties. As a Barnes & Noble, Inc., customer, we may send you e-mail containing information about Barnes & Noble.com. If you go to bn.com from a Barnes & Noble, Inc., e-mail, you are still protected under the Barnes & Noble.com Privacy Policy.

At any time, a customer may choose to opt out from receiving e-mail, as noted above, by clicking on the opt-out link provided at the bottom of each e-mail, or by calling our Customer Service Department at (800) 422-7717.

How we use and share Personal Customer Information:
Barnes & Noble, Inc., shares Personal Customer Information as follows: 

• Subcontractors:
  We send Personal Customer Information to third-party subcontractors and agents who work on our behalf and provide certain services. These third parties do not have the right to use the Personal Customer Information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of the Personal Customer Information and are restricted from using such information in any way not expressly authorized by Barnes & Noble, Inc.
  
  
• Trustworthy Third Parties:
  From time to time, on limited bases, we share Personal Customer Information - never credit card information - with trustworthy third parties so that they can promote their products and services. You can opt out from receiving these communications by clicking on the link provided at the bottom of the e-mail that promotes such parties.
  
  
• Credit Card Companies:
  All in-store credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
  
  
• Law Enforcement Investigations:
  Barnes & Noble, Inc., may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies, or to protect the rights, property, or safety of Barnes & Noble, Inc. customers.

Links:
E-mails sent to our customers may contain links to other websites. Please be aware that Barnes & Noble, Inc., is not responsible for the privacy practices of other websites. This privacy policy only applies to the information we collect through our stores. We encourage you to read the privacy policies of other websites you link to from our website or otherwise visit.

Changes to Privacy Policy:
This privacy policy was last changed on July 10, 2007. Barnes & Noble, Inc., reserves the right to modify or amend this policy at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

Questions or comments:
If you have any questions or comments concerning our privacy policy, please contact Barnes & Noble, Inc., Customer Service at (800) 422-7717.