Career Path:
 
From Storytimes to Store Strategy
Matt Rodgers, assistant store manager
Carbondale, Illinois

With 15 children clamoring around the Children’s Department, Matt Rodgers prepared himself with a book in hand and a craft standing by.  As a part-time bookseller, Matt took on the responsibility of leading his store’s Saturday morning Storytimes.  While the children were sometimes unruly, Matt became an expert at entertaining them with stories. 

Matt’s success with the Storytimes proved to his managers in the Carbondale, IL, store, that he was ready to take on bigger issues as an assistant store manager.  In this role, Matt particularly enjoys being able to influence his team in reaching the store’s goals. 

For instance, the store had previously struggled with Membership sales, so with the encouragement of his district manager, the store launched a storewide effort to improve their numbers.  Matt took an active part in retraining and introducing new practices to the booksellers.  As a result of these efforts, the store surpassed its own expectations and now exceeds its annual goal.  Matt says, “It’s a lot of work, but I find great satisfaction in having a hand in our success.”

So how does someone go from leading Storytimes to a more strategic role as assistant store manager?  “I don't like to admit it, but I did enjoy the Storytimes,” Matt explains.  “Planning and running them made me an active team player.  My co-workers and managers trusted me with the events.  And, as I grew with the company and was promoted to assistant store manager, I was able to utilize the skills I gained from the Storytimes, and give my booksellers the same trust shown to me with similar responsibilities.”

Store Manager Jean Modglin says Matt demonstrates a strong sense of ownership and commitment, working to ensure that the store remains an integral part of the community.  “His leadership and dedication to our mission and to customer service play a vital role to the success of ‘Our Barnes & Noble.’ ”